Balance's VISION 2024 | Embracing Technology

Hello BMT Community,

As we set out to build a Balance of the future we knew that embracing technology was going to be a huge part of it.

It's crazy to think of how much technology has changed since we opened almost 15 years ago. We are ready and excited to embrace the power of technology to highlight our commitment to service.

WE HAVE ALREADY ROLLED OUT:

Automated Confirmation Emails/Texts
Booking Emails/Texts
Automated Welcome To Balance emails to new clients

WHAT YOU CAN EXPECT TO SEE SOON:

MINDBODY ONLINE

Ability to book your own massages online
Ability to view your account and visit history
Ability to purchase packages & sessions
Therapist Bios available to help you select the best match for your massage needs.

WEBSITE UPDATES

BMT AI Service Bot widget available on home page.
Update Therapist Bio Pages with links to book with that therapist.

WHAT WE ARE STILL FIGURING OUT:

How to grant you the ability to reschedule & cancel appointments.
Allowing our Service Bot to reach out to you after missed calls.

👀 We will send an email on HOW TO BOOK ONLINE when we are ready to roll this out. We are still in the QA phase of this.

Check out below for some screen shots of the technology you can look forward to experiencing with Balance in the next couple of months.